The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Upon such revocation or confiscation, the applicable Ticket holder present on any of the Properties or participating in any Herschend Activities (each a Guest) and all members of their party shall have no right to remain in, on, or about the Property. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. At this time, masking is optional for employees and guests, regardless of vaccination status. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. 1. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. We were able to access the theme park today and put together some thoughts on this . Dollywood Reservations during COVID. Lost and Found opens one hour after park opening and closes when all guests are out of the park. Guests shall not enter into any restricted areas, ride perimeters, animal enclosures, or designated employee areas. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Crime. Discounts are available when purchasing multiple daily refill mugs. Special events, concerts, ticketed attractions, certain games, and parking may require a separate ticket. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. Social distancing. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. Check refunds may take up to 15 business days. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. Dollywood and Dollywood's Splash County will reopen June 17. Taking advantage of our Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee. Unfortunately, due to COVID-19, Dollywood was slow to open this year. We are possibly coming back at Christmas time, but we will DEFINITELY not be coming here. Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. Also, the name on the photo ID must match the name on the credit card. DollywoodPlease visit theLost and Found Pageto file a lost item claim. Dollywoods easy-to-use TimeSaver line management system lets you avoid long show lines at select shows and rides. Staying well hydrated is an important part of a fun day, so we offer complimentary cups of water at all park food outlets, all you have to do is ask. Please see Dollywoods. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. Try out our tool below to find the answers to our most common questions quickly. Latest Updates on Coronavirus Tax Relief Penalty relief for certain 2019 and 2020 returns. I never realized: Airbnb hosts warn of scam taking advantage of Do Not Sell or Share My Personal Information. There is no need to call with changes to park admission only reservations until your count is final. You can apply your paid one-day admission toward the price of a season pass. By. Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. For more information concerning dining options for Guests with food allergies, please see thisDollywood's page,Dollywood's Splash Country pageor contact our Foods Department at865-428-9428. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. That is a common issue that we have seen. Please see our. For instance, in the spring, Thursdays are less crowded. Located in Showstreet, the facility offers several amenities in a pleasant, climate-controlled environment. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Subscribe to our newsletter, special offers and promotional emails. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by each ride's manufacturer to ensure guest safety. and last updated 3:27 PM, Jul 14, 2020. Rain Checks are not available for Season Passholders. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. There are certain items that must be returned . Dollywood says it will not ask for proof of vaccination We stood in line for at least half an hour behind a large family who did not wear masks. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. Doggywood is a one-of-a-kind, climate-controlled indoor dog care facility located at Dollywood that is offered to Dollywood and Dollywood's Splash Country guests. 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Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? There are three different levels of TimeSaver H2O. The Oxford COVID-19 Government Response Tracker (OxCGRT) plans to stop updating its global database on policy responses to COVID-19 at the end of 2022. We are excited that you are interested in purchasing a new Season Pass! Good Question . Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Please stop by Guest Services to pick up your raincheck before you leave the park. This program is easy; heres how it works: The entire group enters through the regular guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) We understand that rain can . Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. while the rest of the group rides the attraction. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. TimeSaver Passes allow you expedited access to lines at select* rides. (There are also "mask-free break zones" but social distancing is still enforced.) I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. Apologies for this! Space is limited, and reservations are highly recommended. Simply use the zip code "37863" on the weather website or mobile app of your choice. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. They will not be distributed just because it rains. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Unauthorized sales or resales of Tickets is prohibited. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. If you need to return an online purchase, please use our mail-in process. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. Available on a first-come first-serve basis. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Ride Wait Times are visible once you are on property at Dollywood. while the rest of the group rides the attraction. Financial Assistance for Food, Housing, and Bills. Do not cross any fences, chains, landscape areas or other barriers. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. Dollywood is committed to providing a safe and enjoyable environment for our guests. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. They must care more about money then their patrons, because there was entirely too many people at the park. Refrain from fighting, horseplay, taunting or threatening remarks & gestures. PLEASE READ IT CAREFULLY. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. Excessively torn clothing is not permitted. Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. Any person refusing to comply with security and safety searches will be refused entry to the Property. 1. Passholders are required to have aMy Dollywood Accountwhen purchasing online. You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. We hope it doesn't happen, but prepare just in case your little one gets separated from you. Published on March 15, 2021. If the linked pass is NOT eligible for renewal, the pass will not be selectable on the Link Passes page. *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. Updated: 2:27 PM EDT May 18, 2020. The park is only allowed at half capacity. Excused Murdaugh juror left a dozen eggs in jury room. Social distancing is also in effect on all rides at Dollywood after COVID-19. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Facepaint that completely covers the face or alters the identity of the Guest is not permitted. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. COVID-19 is a disease that has affected most, if not all, countries in the world. Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. More information can be found at the link below. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. (except for special events as designated by the Property). American Express, Visa, Mastercard and Discover. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. For less than the price of another day's admission, your group members can enjoy our park all season long! You can apply your paid one-day admission toward the price of a season pass. Check the Status of Your Refund. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. You can access them from the order History module within your account though. Costume masks. We will contact you through email with return options if your item is recovered. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. We strongly recommend this option to expedite your group's entry into the park. Online Technical Support. Rain Checks are not available for Season Passholders. Input your details into the refund policy generator below and . Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. You should obtain an up-to-the-minute weather report prior to your visit. View job description, responsibilities and qualifications. Tickets must be unused and not expired within 90 days of purchase. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. I am sorely disappointed in Dollywood and their staff. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! There was less than thaton the day we went. Please note that changes may occur at any time, based on available public health information. Click herefor a complete listing of shows and rides available to TimeSaver users. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Person upgrading used admission ticket must be present to complete transaction. All in all we had a great time & felt very safe. On every ride there were multiple people standing in line who did not follow the policy. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. About Our Returns Policies. Groups refunds will be given in the same manner that payment was made. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. Please see ourGroupssection for more information. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. Everyone is required to wear mask & social distancing. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service). Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. Doug Lederman. Enter the park through designated entrances during operating hours only. To determine which rides are suitable for your child, please visit Dollywoods Centralized Measuring station located between the Ride Accessibility Center and Rental Services on Showstreet. Use designated walkways throughout the park. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . Park Hours Sign In | Register Search. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! More Time, Less Wait! Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. This allows you to park your RV in our "Permit Parking" lot. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. Plus, learn more about TimeSaver and how you can enjoy More Time, Less Wait! Park Hours Sign In | Register Search. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Tickets will be confiscated if altered in any way. But please let us know if you continue to receive this issue at 1-800-Dollywood. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. So, it might be a good idea for Dollywood to consider updating their policy to do the same. Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. Pets are not permitted. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. Dollywood's Splash Country accessibility page, Make Dining Reservations at Song & Hearth. Frequently Asked Questions. Standard parking is $20 per car or $25 for oversize vehicles like RVs. The company's 160-acre Dollywood theme park and 35-acre Dollywood's Splash Country water park reopened to the public on Wednesday. Dollywood Gold Season Pass: starts at $204, which is $30 . Groups refunds will be given in the same manner that payment was made. Once the group returns, the adults will swap places with each other. A portion of our ECV fleet is available for online reservations each day, and payment is required in advance. At this time, masking is optional for employees and guests, regardless of vaccination status. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. Guests will be screened with a health assessment. Weather was great, This is the version of our website addressed to speakers of English in the United States. Once the group returns, the adults will swap places with each other. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. Then on that next page scroll down to retrieve your digital tickets. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas.