is excellence riviera cancun safe

Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. Taxis in hotel zone are safe We felt extremely safe in today's COVID climate.Beauty. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. The service is great, and the grounds are beautiful. Save. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. Are there opportunities to exercise at Excellence Riviera Cancun? If youve ever been to an all-inclusive resort you know the drill. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! Come together, come alone, regardless you will have an amazing time. It would be nice to have some fans to help with sweating, but not that big of a deal. We were very keen to do this, but could never get a spot on the tour. I can't decide on ERC or EPM. The airport/airlines recommend an App like VERIFLY to upload your results. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Toggle The Excellence Collection. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Juarez, Km 324 - 342, Mza. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. Can't complain about eating next to the ocean with chips and guac. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor Alejandro at the bar with the pizza oven is great too. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. The Mile Spa is a solid offering. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. We estimate they took away about 25% of the pool chairs and restaurant seats. We really liked the Italian offering here. Each night it felt like we were whisked off to a faraway location with some really solid eateries. Cleaning round the clock. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. It has been a pleasure having you with us and we look forward to seeing you back soon. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. You also have the option to opt-out of these cookies. A. The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. There is a lovely coffee shop on offer too where you can grab your morning pick me up. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. We could comfortably stream videos and make video calls without dropping. We would suggest booking before you go. The pool scene at the Excellence Riviera Cancun is first rate. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. by Adrian updated October 11, 2022, 7:10 pm. Package deal Contact accommodation for availability. Whatever choices you might want, you will have it when you are here. Its a really strong drink offering. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. . Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. We're in Mexico - there's no reason to have bad tequila at the bars. Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! No sign of any Mexican Food like you would expect to be available? Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. 15 minutes from the airport. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Also located in Spice is a Hibachi experience. Amazing resort, unparalleled service, and some tips before you head out. Other than requiring masks the Cancun airport was operating like it always has. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 Juan at the martini bar is the best bartender. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. 18+. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . We look forward to welcoming you back in a heartbeat. The customer service was unmatched. 90'ish degrees. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. The club lounge is basically a private bar/restaurant area that is open all throughout the day. See more questions & answers about this hotel from the Tripadvisor community. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. The entire staff at the resort wore masks the entire time. But opting out of some of these cookies may have an effect on your browsing experience. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Peek behind the bedroom curtains and it's pretty unsettling. more. You name it and they have it. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. When we stayed we were in Junior with a rooftop plunge pool. #1 of 10 all-inclusives in Puerto Morelos. Please, receive our warmest regards from The Excellence Collection. The swim up suites are perfect. The staff here were very good and the service was seamless, but the food definitely was a letdown. Excellence Riviera Cancun. That alone was amazing to save us from waiting on hold. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. The commute from the resort to the airport also took over an hour due to traffic. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Masks are required on flights and airport. Please, receive our warmest regards from The Excellence Collection. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Before you go, Id recommend downloading the Excellence app. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Its a simple fix I will remember for all future trips. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. While these areas wont be completely private there are definitely a lot fewer people in these areas. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. They were waiting with a very comfortable luxury SUV for us outside the airport. Ensuring proper protocols are in place. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The resort is beautiful and so well maintained. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. I would recommend you go there, much better value. Customer service can not be matched or outdone. Review tags are currently only available for English language reviews. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Every day, fresh fruit in our room, small snacks at night. - Dinner: Food and service is great everywhere like always. Other than requiring masks the Cancun airport was operating like it always has. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Which room amenities are available at Excellence Riviera Cancun? So what keeps us coming back? Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Please see our partners for more details. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. So impressed by everything about it! My Wife and I spent a week for our honeymoon. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. We tend to have pretty high standards and they were all exceeded. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. The Hibachi (Spice) - WOW! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. The Dominican Republic shares the island known as the Hispaniola with Haiti. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The location of this restaurant is really lovely. Review collected in partnership with this hotel. Offers; Suites; Deluxe Airport Transfers; Resort Map; . Also, the tequila options are a joke. This is the version of our website addressed to speakers of English in the United States. What food & drink options are available at Excellence Riviera Cancun? All of the team members go above and beyond for service. We highly recommend the resort and have found few that can compare.More. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. The main steakhouse in the resort was pretty underwhelmed by this offering. The staff was absolutely incredible. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. There are a few drawbacks to this beach. Six meandering pools wind through their grounds. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. Does Excellence Riviera Cancun have airport transportation? Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. Always an amazing time - friendly and helpful staff, great location and food. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. They were lower than usual, especially the lazy river around the spa. We will pass your kind words along to the entire team. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. For this trip, we got a spa view swim out. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. I thought that would annoy me, but it was not an issue at all. Taxes and fees that are shown are estimates only. These cookies will be stored in your browser only with your consent. Claim your listing for free to respond to reviews, update your profile and much more. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Also, the water was way too warm for almost all the pools. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. The Mahi Mahi Skewer on the lunch menu was top class. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. And here is the next complaint in our review. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. There is a lot to be seen in this area of the world. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. We were lucky to get one for the end of the week. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. We really enjoyed the butter chicken and the onion bhajis. Fun and tasty. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. 11/10 rating. The grounds are gorgeous. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. All the house wine is the same at every bar and restaurant and it's really bad. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless.

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