Youre offline. lululemon may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications. V6J 1C7 HTTPS://AWS.AMAZON.COM/ABOUT-AWS/GLOBAL-INFRASTRUCTURE/). You may have the option to link your social media account to our social media account (such as on Facebook). In order to receive a Fast Track Refund, please ensure youre only returning 3 items or less. HOW DO EXCHANGES WORK IF I BOUGHT MY ORDER IN ONE COUNTRY AND I AM RETURNING IT IN ANOTHER COUNTRY? If you choose to purchase lululemon's products or services through the Afterpay service which is offered to you on our Sites, please be aware that lululemon is not responsible for the content of their websites or their privacy practices. We are unable to facilitate exchanges through our online store. Upon your written request, subject to certain exceptions provided by law, lululemon will inform you of the existence, use and disclosure of your personal information and give you access to that information. If you are able to establish that the information is not accurate, complete or up to date, lululemon will take reasonable steps to correct the information so that it is accurate, complete and up to date. lululemon Verified account @lululemon Our products create transformational experiences for people to live happy, healthy, fun lives. If youre returning an online order, the quickest and easiest way to get your return started is toclick here. Keep in mind, gift cards, face masks, and gear from our We Made Too Much section are final sale and cannot be returned or exchanged. Live Chat: 8am - 8pm GMT. For more information about our privacy practices in another jurisdiction, please refer to the privacy policy available in our stores, or posted on our website, for that jurisdiction. A right to data portability: In certain circumstances, you have the right to request that we provide the personal data which you provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit such data to another controller without hindrance from lululemon. Lululemon is currently unable to process a return via PayPal if you originally used the payment service to make a purchase. From here, please select your return shipping label. Phones: 10am - 8pm GMT. . lululemon may also offer customers the ability to make purchases through mobile applications operated by our in-store educators. Keep in mind, gift cards, face masks, and gear from our We Made Too Much section are final sale and cannot be returned or exchanged. Please note that due to restrictions introduced by the Victorian government, weve had to change the way we work at our Melbourne Distribution Centre to help keep our people and community safe. I just re sent the photos and description again. lululemon reserves the right to change this Privacy Policy from time to time. If this is not the case, or you would like to process a quality return outside this period, please head into store or contact ourGEC to process your return. You have 30 days from the date of purchase, or delivery date for online orders, to return your items for a full refund. This is a read only version of the page. Still need support? To troubleshoot problems with the Sites and Services; If, at any time, you prefer not to receive any other form of communication from lululemon, you will have the ability to unsubscribe from such communications bycontacting us by email. Please note that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next monthly billing cycle. You will need to provide an original lululemon athletica receipt or online tax invoice which includes reference to the item you are returning; and. Next, select your preferred returns option. Please see our change-of-mind policy for all information. You will have the option of providing other personal information in connection with your use of the mobile application, such as your picture, your physical location, your birthdate and your gender. lululemon's return policy allows shoppers to return full-priced products within 30 days for a refund in the original form of payment. lululemon will only use surveillance cameras in a non-covert manner and in spaces that are accessible to the public (for example, at the entrance of our Store) or semi-accessible to the public (for example, inside our Store but not including private spaces such as bathrooms or changing rooms). A place for all things lululemon (reviews, discussion, questions, finds! Members can make in-store exchanges or return to gift card on sale items JOIN LULULEMON MEMBERSHIP NOW. Please read this Privacy Policy from time to time to make sure you understand how we process your personal data and the choices you have with respect to such processing. For lululemon Membership, see additional terms and conditionsHERE. The specific purposes for which we process your personal data are set out below: To administer your online account and profile (the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our website); To provide products and services to you, which includes processing payments, sending notifications related to your purchases, and processing exchanges and returns (the legal basis for this processing is the performance of the purchase agreement between you and lululemon); To conduct or administer events, contests, prize draws, sweepstakes or other promotions in which you have participated (the legal basis for this processing is the performance of the agreement between you and lululemon related to such contest, prize draw, sweepstakes or other promotion); To respond to any communications from you, including to troubleshoot problems with our websites (the legal basis for this processing is our legitimate interest in providing you with a functional website); To analyse your use of and customise your experience on our websites (the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our websites); To develop and manage lululemon's business and operations (the legal basis for this processing is our legitimate interest in understanding shopping behaviour, improving our selection of products and services, and exploring ways to develop and enhance our business); To measure your social media engagement with our brand (the legal basis for this processing is our legitimate interest in understanding the efficacy of our marketing strategies); To detect, investigate and prevent fraudulent transactions, error, negligence, breach of contract, and other illegal activities and protect against harm to the rights, property or safety of lululemon and our users, customers, employees or the public, including by using video surveillance systems (the legal basis for this processing is our legitimate interest in preventing fraud, error, negligence, contractual breach and other illegal activities and protecting and securing our premises,customers, employees and the public); To comply with our legal obligations, including our tax obligations, those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions (the legal basis for this processing is compliance with our legal obligations under laws in the EEA and Switzerland related to, for instance, taxation, money-laundering and terrorism financing and consumer protection law); To offer you opportunities to purchase products or services that we believe may be of interest to you, by supplementing the information we collect about you with information from third parties (the legal basis for this processing is our legitimate interest in providing information about products and services that may be of interest to you, unless applicable law requires us to obtain your consent, in which case we will do so). Please visit your local store when they reopen who will happily assist you, and note all other conditions of our Return Policy still apply. lululemon will only provide those third parties with the personal information that they need to deliver the services to lululemon and/or on lululemons behalf. Swimwear must be returned with hygienic liner intact. Since our holding company, subsidiaries and affiliates are located around the world, please note that these disclosures involve cross-border transfers of your personal data as described in the Data Transfers section BELOW. Let me count the ways: 1. athletic clothes made with attention to detail like zippers and pockets 2. a story . Product must be unworn and unwashed, with the hang tags attached, and accompanied by proof of purchase. If you're returning an in-store purchase, you're also more than welcome to contact our local Guest Education Centre team via live chat or email through our website. Shop our Must Haves for, lululemon athletica, 30 Rupert Street Collingwood 3066 Australia. If you have provided permission through your device to allow us to collect location information, lululemon may obtain pinpointed physical location information from technologies like GPS, Wi-Fi, or cell tower proximity. Be sure to add product information carefully. In general, we use your personal data to respond your requests, conduct your requested transactions, maintain and customize your account and our interactions with you and provide, maintain and improve our products and services. Therefore, lululemon encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites. A right to restriction of processing: You have the right to request that we restrict processing of your personal data, so that we can store such data but not otherwise process it. You can get a copy of your return label at any time through our returns portal by accessing your return information here, or find it attached to your return confirmation email. Can I make a return in person for an online purchase? Online Returns. lululemon may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites and Services, the routes by which users access the Sites and Services and use of any hyperlinks available on the Sites and Services. You can buy whatever you want with it.

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