If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Select your preferred return option (Print returns label at home or in store options). .b-ngvip-title { Your browser's Javascript functionality is turned off. You can cancel your contract here. Items must be unworn, unwashed and unused with the original labels still attached. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. 1. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). If your items dont make it back to us, youll need to open a dispute with the carrier. Log onto your Portal here . 1. Don't worry, if this does happen we will contact you first. 1, 2, 3! Your refund will be processed once we've received your unwanted items. Login to our returns portal by clicking the Start a Return button. Cargos, Simply return your item(s) and reorder for a replacement. Returns FAQs For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. Select your preferred return option (Print returns label at home or in store options). Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Youll need to write to us with notice of your cancellation just fill out Your refund is on its way. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. Pay for the postage and print off your label. You will need your order number and email/last 4 digits of your phone number. 3 Select your preferred return option Print returns label at home or in store options. 5. A refund will then be issued by Zippay once your return has been processed. By enabling them, you are agreeing to our. Copyright 2022 boohoo.com. If you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal above), you will remain responsible for the item(s) until we receive them, and we will not be liable for providing a refund if we do not receive your item(s). I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Securely attach the Parcel Connect label to your parcel covering the original delivery label. We've gone paperless! I can't see the refund on my bank statement. You've got 28 days to send something back to us from the day you receive it. blocking them. You'll get an email once we receive your returned item. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. You can unsubscribe at any point. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. 1. Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. All rights reserved. If you have a delivery related question or maybe you need to track your order. Ive paid with Klarna How do returns & refunds work? 3. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Product name and codes of the items you returned. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. With loads of styles landing each week and regular trend updates you can be sure to get the latest. boohoo aren't able to extend your invoice. By enabling them, you are agreeing to our. BB10 2BQ. You can unsubscribe at any point. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. Login to our returns portal. On dirait bien que vous nous rendez visite sur. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Return Request; 3. By subscribing, you agree to receive marketing communications from boohoo by email. To experience the full world of Boohoo, please enable these or check whether another program is US returns are simple and low cost. Your refund will be processed once we've received your unwanted items. Print off your returns label and attached it to your parcel. UK You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. It takes up to 24 hours from your return being processed by us for your invoice to be updated. (These need to be unworn/unwashed/unused and with original tags) We're sorry to hear that you've received an incorrect or faulty item. Find out how to return your item(s) at number 4. *Extra 10% discount sent via email to new subscribers only. Hear about exclusive offers, get early access to collabs & quicker checkout. Your refund will be processed once we've received your unwanted items. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. A returns charge of 2.50 per parcel will be deducted from your refund amount. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Returns and Refunds | Boohoo Product name and codes of the items you returned. Once you have processed your return in the portal you're ready to post it off! See our, On dirait bien que vous nous rendez visite sur. You'll get an email once we receive your returned item. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. 4. parcel to be delivered back to our warehouse and processed. Simply return your item(s) and reorder for a replacement. If your items dont make it back to us, youll need to open a dispute with the carrier. Hear about exclusive offers, get early access to collabs & quicker checkout. The funds should appear on your bank statement within 3-5 working days (how long Items must be returned within 28 days of receipt. Refunds will not be given if they do not comply with our returns policy. Either print your returns label at home or in store. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Shorts. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. Just pop your items in something non see-through, sealable & waterproof. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. 2. With just one click you can reduce the energy used by this website. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. If you have received a faulty or an incorrect item, please contact customer services clickhere. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. blocking them. By subscribing, you agree to receive marketing communications from boohoo by email. Burnley With just one click you can reduce the energy used by this website. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Refunds will not be given if they do not comply with our returns policy. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. BOOHOO PREMIER. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Items must be unworn, unwashed and unused with the original labels still attached. This can take up to 7 days to show in your account and is dependent on your bank's processing time. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Om van de volgende voordelen te genieten. Follow the steps below: 1. All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Your return arrives back at boohooMAN! Returns FAQs Choose whether the return is for a purchase made in-store or online. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers You can generate a returns label from our website, attach it to your parcel and then send it back to us. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. This cancellation period starts from the day after you receive your order. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. If you decide to keep one of the items, you need to pay for delivery. Just pop your items in something non see-through, sealable & waterproof. No packaging, no problem! 3. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Underwear and swimwear can only be returned if the hygiene seal has not been removed. 4. Please return unsuitable items in its original packaging. Shorts, Email Address The email address used to place your order. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. Please wait 14 days before contacting us about your refund if you havent heard from us yet. By subscribing, you agree to receive marketing communications from boohoo by email. Underwear and swimwear can only be returned if the hygiene seal has not been removed. I have received a faulty or an incorrect item, would there be a charge to return? Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. 2. I can't see the refund on my bank statement. } Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you have any questions about extending your invoice, please contact Klarna. If youre a customer in the EEA, you have 28 days to cancel your contract with us. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Returns are FREE for premier customers. 5. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Repack your items. 90z Revival, If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Unfortunately we don't offer an exchange facility. You can return your item to us for a refund, and then place a new order to get the item of your choice. Items must be unworn and unwashed with the original labels attached. Once you have processed your return in the portal you're ready to post it off! Boohooman Returns Portal. Hoodies, If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Whether you're on website or app, just flip the switch! Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. On receiving your return the next step is for us to check the item(s). Hoodies. 2. You can return your item to us for a refund, and then place a new order to get the item of your choice. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Items must be returned within 28 days of receipt. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Ive paid with Afterpay How do returns & refunds work? You can unsubscribe at any point. 2. You will need your order number and email/last 4 digits of your phone number. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Returns are FREE for premier customers. Unfortunately we cannot accept returns after this time. Copyright 2022 boohoo.com. Select your preferred return option (Print returns label at home or in store options). 3. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. #betheMAN. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. You've got 28 days to send something back to us from the day you receive it.

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