(800) 633-1501 Create an account to follow your favorite communities and start taking part in conversations. If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. Bill's Lawnmower & Small Engine Repair. A pity, because the relief from petrol fumes and noise was so enjoyable. (717) 569-3359 They obviously have batteries because they are still stocking stores and selling them on line. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The entire body and handle of the mower is made of ABS plastic and aluminum. For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. 24. With just one touch, you can easily change the speed and start or shut it down. 361-444-3396. Tackle the toughest jobs with ECHO's best-in-class, commercial-grade outdoor power equipment. Looking for more information? This is why I remain fond of my decades old gas powered equipment. Hopefully you can find a way to repair it. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. our company. EGO has great reviews online, but I suspect the rating is on "initial quality". We see that you are on the Australia/New Zealand site, but you appear to be in the United States. Find Local Service Center What would you like to do? All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Find all locations that sell the EGO POWER+ tool lineup. 800-950-4458 7834 W 11th St. Tracy, CA 95304. Find Local Service Center As a matter of policy, BBB does not endorse any product, service or business. Cancel Close Case. Count on accurate, real-time location information. My Account; My Tools; Orders; Community; Customer Service; Logout; My Account . Find out how we combat fake reviews. 877-346-4814. Find Local Service Center Twice, they have made an order but failed to complete it. The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. . Find stores near this location Distance 150 Mi Lowe's Ace Hardware Dealer Service Location All Please ensure your tools are registered. 800-345-6007 10:00am - 6:00pm EST (Saturday and Sunday). I then try to open a new account to log init won't let me as I already have an account associated with my e-mail. 1. The store will not work correctly in the case when cookies are disabled. Find Local Service Center this system constitutes consent to such monitoring and auditing. These issues have been occurring since the start of ego and I have yet to see improvement. Has anyone successfully ordered replacement parts for an EGO tool? Spare Parts Portal End User (AU) Please click on link to order spare parts for your EGO product Warranty Policy Warranty Policy For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. It worked great for about a year, but now it won't start up, displaying the "overload" yellow LED. We see that youre on the North America site but appear to be outside the U.S. and Canada. 3. It's almost always "greener" to keep something around a long time rather than buy a new one every two years even if it is old inefficient technology. It had a hard time pushing through really dense grass when it was at its end of life and would shut off all the time. In 2020, Google Maps was used by over 1 billion people every month. Our first step was to contact Ego customer service. BAT101 Coolest Cooler Lithium Battery Rebuild Service, EAA0273B05A Snap-On Modis Battery Rebuild Service, Battery Rebuild Service For 2pc of SEGWAY I Series NiMH Batteries (2x36V), Copyright 2023, MTO Battery. I have gone the entire summer without the lawnmower. 208-890-2056 EGO Power+ is the next generation of cordless outdoor power tools. 903-681-7332 BP-15 3M Battery Pack Rebuilding 3M Breathe Easy Turbo PAPR, New Segway NCG2004-N battery vs original Segway 20967-00001 battery, Trilithic 0090041000 Replacement Batteries, 2-05450A Snap-On Solus Edge / Ethos Edge Battery Rebuild Service, Lithium Battery Rebuilds For SEGWAY Batteries, Standard Horizon CNB350 Battery Rebuild Service, Fluke BP1735 Biomedical Replacement Battery (New Product), Lithium Battery Shipping Changes For Air Shipments, Battery Reconditioner For SEGWAY Lithium Batteries, Free Shipping On Orders Over $200 Details. Information provided by various external sources. They could not even provide a rough estimate. Packed up my lawn mower and went home. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. JavaScript seems to be disabled in your browser. One local shop I talked to, that didn't sell EGO, said they would service Greenworx. Need to constantly disconnect/connect the batteries when using as the tools stop.Hedge trimmer stop after around 1 hour total use.I have blower, hedge trimmer, chainsaw and grass trimmer.Absolute waste of over $1000. Find Local Service Center Is it worth it to repair a lawn mower? 866.649.1918 Although i will say i have a battery powered blower and trimmer which i love because i dont use them often. Improve your operations by interacting with drivers in real time. I live in Silicon Valley, arguably one of the most green-friendly and high tech places in the country, and no one will even take a look at the mower -- not even dealers. 1-888-332-6419 For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. With over 25 million updates from over 1,000 sources every day, Google maps have the up-to-date information the users need, right when they need it. Yeah I should probably note that not all electric lawnmowers have the serviceability problem. Find Help Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. Bring the real world to your users with customized maps and street view imagery. $336.00 Quantity Add to Cart Description Reviews Rebuild Service for an EGO BA5600T battery pack. Really surprised to read such bad reviews. Attention GMAIL users. Best Lawn Mower Repairs Near Me - March 2023: Find Nearby Lawn Mower Repairs Reviews - Yelp Near Me Lawn Mower Repairs Most Recent Reviews Paul's Mobile Mower Service 1 Farm Equipment Repair Marc Z. said "I could not be more pleased. And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. Find Local Service Center EGO. (800) 387-6018 Search their inventory, request a quote or browse their website to find your new golf cart. See reviews, photos, directions, phone numbers and more for the best Lawn Mowers-Sharpening & Repairing in Hayward, CA. Find Local Service Center The echo repair center locations can help with all your needs. EGO. The CS1804 chainsaw is top rated and worked well - when it worked. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Rebuild Service for an EGO BA5600Tbattery pack. I should have realized then, this was not going to go as planned. To say I am beyond frustrated with Ego is an understatement. Welcome to RYOBI's Service Center locator, we're happy to assist you. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. $26.99. (800) 633-1501 Find Local Service Center The wonderful world is all around you, waiting for you to discover. What would you like to do? Unauthorized modification of any information stored The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. Patented battery technology delivers gas power and performance plus longer run times. Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). nothing but an expensive boat anchor with no usable warranty. The Home Depot Service Centers in U.S.A. BBB reports on known marketplace practices. I've been looking to replace a part of a string trimmer that just over a year old. 1.Visualize the world with rich, accurate maps. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Repair Center - Google Store Get your Pixel repaired Tell us which Pixel you have and what's wrong with it so we can tell you about your repair options. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. on this system may result in criminal prosecution. Service Centers The store will not work correctly in the case when cookies are disabled. Almost every ego that goes out the door comes back for a failure. Find Local Service Center Ego Battery is Not Correctly Installed , See Also: Phone Number Preview / Show details, Find manuals and safety sheets for EGO cordless garden tools, including lawn mowers , hedge trimmers, chainsaws and our multi-tool. 403.784.3518 As someone with experience with Ego customer service I can say they were pretty easy to deal with on my end to replace a 56v battery that went only a few months into ownership on a new mower. Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206 . Be the first to know about new products, innovations, and offers. 217-735-1590 Find Local Service Center Their service is that terrible. Find a new blade, spring, washer, or other part for your EGO tool. As a newer brand, they are screwing their reputation, which is so important for new business, but also leaving money on the table because if anyone has to replace a 3 or 4 year old snow blower because it can't be serviced, they sure as shit won't be buying that brand again. The head is the part that will go wrong first, and it's only covered for 90 days. Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. Help a new couple find the perfect home in your real estate app. LM2130SP thought this was a great machine until I had to "change the blade" to use the bag??? International Association of Better Business Bureaus. Same problems with these units are still occurring as of Feb/2023, What a beauty. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Click here to check your account. Find Local Service Center. PS I tried to log into my account. Find Local Service Center 1-800-652-2321 Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. Date of experience: January 02, 2023 PB Peter B 1 review AU Jan 27, 2023 Batteries are garbage I've had to replace two batteries though (both under warranty) so I wouldn't say they're a perfect company by any means. Consumer gas equiptment is becoming less repair freindly as well tho. 9:00am to 5:00pm EST (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). I'm not a professional user but they get a heavy workout every couple of months) - chainsaw has gone through thousands of logs, strimmer has done acres of grass and light brush. 800-780-9889 2023 Trustpilot, Inc. All rights reserved. Find Local Service Center The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! Valley Medical Center at OConnor Hospital ESA Service Center , See Also: Medical Preview / Show details. For lawns from of an acre to two acres, youll most likely want a rear-engine riding mower, light-duty lawn tractor, or a residential-duty zero-turn mower. Find Local Service Center. I have their trimmer and blower and I really like them. Five months into it my edger stopped working (no power, dead as a doorknob). Warranty should not be the end of life of a tool. For the best experience on our site, be sure to turn on Javascript in your browser. I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. Give Praise. (800) 828-5500 Find Local Service Center. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. Press question mark to learn the rest of the keyboard shortcuts. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. 218-943-6290 Purchasing a lawn mower from Mowers Direct provides you with the same service options as if you were to purchase one from your local home improvement warehouse. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. Their customer service is terrible, their batteries fail, and they don't keep their word. They say you have a warranty then give you the run around two supervisors at that! After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. Click here to check your account. Even when its on its last legs, i can still get a cut in. Find Local Service Center 361-444-3396 For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. 800-864-1649 They say you have a warranty then give you the run around two supervisors at that! Repairs seem impossible: the selling companies don't have the ability, can't get the parts, and EGO itself is almost impossible to contact. Somebody in the warehouse has to create a shiping label." Like all tools and equipment, products sometimes are in need of repair or replacement. 800-344-3371. 204-331-3082 I think an electrician might be able to service it for you. Street View and high resolution satellite imagery allow you to create more engaging experiences with additional detail. These machines require better electrical components as well as a shear pin for the two stage blower impellers to allow for inevitable small impacts of hardened snow or small pieces of ice. Ego Snow Blower Skid Shoes For Uneven Sidewalks And Gravel Driveways, Compatible With Ego 24 In. Extremely difficult to get any help from this company. Be the first to know about new products and innovations. Might be half decent compared to a Black & Decker plug in electric with a single string head, but for trimming all day Im gonna stick to our heavy, noisy gas trimmers. Valley Medical Center ESA Service Center at O'Connor Hospital. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. (800) 828-5500 I have called 8 times and every time I am told it will go out the next week. The only time I had an issue with my EGO and "overload" was near the end of the warranty when the battery started to go. Categories; List of Cities; SIC Code (Industry) Business Documents; . 1-800-223-5168 Electric motors are usually pretty easy to fix, generally the issue is just a loose wire, a short, the brushes on the motor, etc. Empower your customers with accurate, up-to-date information. Lawn care guides, pictures, and discussions. We use dedicated people and clever technology to safeguard our platform. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. It's all in Google Maps: browse nearby restaurants, find one you like, check out the dining environment, and even make reservations. Find Local Service Center 1-800-223-5168. Sign up to hear about new Commercial Series tools and innovations. Also I have experienced time and time again new units failed right out of the box. 9.00am to 5:00pm (Monday to Friday) Dealer Inquiries I'm all for going green and such but a gas mower has never let me down. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. For the best experience on our site, be sure to turn on Javascript in your browser. Mower has an issue. They are very poorly designed, I have had many two stage snow blower gearbox failures and all types of ego equipment have experienced electrical failure. The store will not work correctly in the case when cookies are disabled. 650 blower lasted less than a year their customer service is worthless. Find Local Service Center People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I got the multitool four years ago (Combi strimmer, hedge trimmer, pole chainsaw) and added the long blade hedge trimmer and chainsaw a year later. I received a case number and then nothing. We see that youre on the North America site but appear to be outside the U.S. and Canada. Bought a two stage snow blower which broke. Get started Not sure what's wrong?. NEVER BUY THIS AGAIN. EGO acknowledged the warranttee for me, and referrred/authorized me to a repair place by email. for pricing and availability. When drivers are able to stay in your app as they navigate to a destination, you can send them alerts and notifications, add trips on the fly, and get a better overall look at their navigation behavior. Find Local Service Center https://www.stihlusa.com/WebContent/CMSFileLibrary/downloads/Limited-Warranty-Policy.pdf. Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions Visit Website (855) 346-5656 Customer Reviews 1.23/5 All customer reviews are handled by the BBB where the company is. 715-822-2415 Find Local Service Center What would you like to do? The Government may monitor Enter ZIP code or city, state as well. Find Local Service Center Time to go back and do some homework. Select product category from the above options. Phone number was not in service, and apparently out of business. (800) 323-9355 I've also had problems with EGO. A new head is $45, which is 20% of the retail on the whole thing. Find Help. 800-348-5004 All still working fine, more than enough power, never had any issues with maintenance. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Torn between two businesses? Find Local Service Center For all customer service requests, please call: 1-855-EGO-5656 (1-855-346 . The Home Depot Service Center Alabama Birmingham Huntsville Mobile Montgomery The Home Depot Service Center Alaska Anchorage Fairbanks Juneau Ketchikan Kodiak The Home Depot Service Center Arizona Flagstaff Phoenix Tucson Yuma Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. $16.99. Find Local Service Center Seems like a very shortsighted thing for them to do to not support these products after the sale. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. Check out our library of quick how-to videos. Maps helps you give users the context they need with static or interactive maps embedded into your site or app. ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment POPULAR SEARCHES Chainsaws PB9010-T X-Series US Alabama Arkansas Arizona California Colorado Connecticut Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana Be the first to know about new products, innovations, and offers. Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). We'd love to hear all the details. We employ both AI and big data in proofreading the collected information. This company is truly a joke save your money, energy and time ! Find Local Service Center How did we create this buying guide? Find Local Service Center They say you have a warranty then give you the run around two supervisors at that! I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. Google Maps is a web mapping service developed by Google. Customer Service Request. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Find Local Service Center. Find Local Service Center STIHL doubles the warranty if you are a residential user, register the unit at the time of sale with the store (use the touchscreen if they have one), and buy some motomix or STIHL two-cycle oil. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We recommend it's best to contact them in advance to confirm . Love your EGO tool or a , Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions https://egopowerplus.com/ (855) 346-5656 Customer Complaints 136 complaints closed in last , Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 , Use our interactive diagrams, accessories, and expert repair help to fix your Ego Mower . One more added note, the warranty process needs to be revised and simplified for better customer satisfaction. Enter your city, town or postal code. The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? The echo repair center locations can help with all your needs. I'll probably take the lawnmower apart and do some tinkering myself, but if I have to get another lawnmower, I will go with an established brand with an electric model like Stihl. Self-Propelled 2-Stage Snow Blower With Peak Power. JavaScript seems to be disabled in your browser. Find an HP authorized service center near you. 23. Looking for a place to eat? 1-866-902-9690 The equipment is equipped with high quality build materials. (800) 854-2315 BBB Business Profiles are subject to change at any time. Ego Work Glove Large. For all customer service requests, please call: For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Paul is honest, knowledgeable, and friendly. information on how to contact them. Scale confidently, backed by our infrastructure. Mega disappointed. Contact a location near you for products or services. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. It goes against our guidelines to offer incentives for reviews. (888) 407-7626 Find an E-Z-GO golf cart dealer near you. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). Find Local Service Center POWER+ 56-volt 765-CFM 200-MPH Brushless Handheld Cordless Electric Leaf Blower 5 Ah (Battery & Charger Included) Shop the Set. I am not exaggerating when I say I have a near 1:1 sale to repair average. We also ensure all reviews are published without moderation. For the best experience on our site, be sure to turn on Javascript in your browser. Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) We were instructed to bring the mower back to Lowes, where it was purchased, for the Ego appointed service provider to pick up and fix. The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. Find the best contact information: Ego Lawn Mower Service Centers. What would you like to do? Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. 920-756-4688 I tried to just change the blade with a socket wrench and the blade won't move if it's too tight. MTO Battery is not affiliated nor endorsed by EGO. 18. (305) 392-2525 Don't wait any longer. This Ego Power Plus mower's touch-drive technology makes it easy to operate without exerting a lot of force. 3+ day shipping. Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about 800-432-3246 It has a large 21 cutting deck, which is perfect for people with larger lawns. Anything more than two acres and youll need a commercial-duty zero turn mower. Plumbar Oakland provides an ego electric lawn mowers buying guide, and the information is totally objective and authentic. This was mid-July 2022. and I am still waiting for the battery they promised to replace. To find your closest Service Centre, please follow the steps below. BBB Business Profiles may not be reproduced for sales or promotional purposes. I did the Greenworx battery mower and really liked it. 802-375-2748. Click here 1-855-EGO-5656 (1-855-346-5656) for support. I called customer and was informed that because I couldn't find my receipt that there's nothing that they could do for me. Not to mention you cant swap out accessories on it, so the only thing it can be is a dedicated string trimmer. When Is the Best Time to Buy a Lawn Mower? Anyone can write a Trustpilot review. The ego is lightweight and quiet yes, but that's where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. Find a echo repair center near you today. The Process To Clean The Carburetor Of The Lawnmower. So, I loosen the blade a bit it worked for a while then began to rattle as it came loose? Find Local Service Center 2105 Forest Ave. San Jose, CA 95128 (408) 947-2509. We later learned that it was 3 weeks before the service provider picked it up. Drivers can rely on the Google Maps experience theyre used to, including intuitive turn-by-turn navigation, route overviews, lane level guidance, and voice support. ego authorized service centers In the course of his career as philosopher, social theorist, essayist, cultural and aesthetic critic, educator, politician and editor of the influential journal, Revista de Occidente, he has written on a broad range of themes and issues. Update: Ego has started to produce updated 21 SP models that have an updated self propel unit that matches that found in their dual battery (premium) mowers. Ego finally relented and referred me to their local service center. Not a way to run a company. Step #2: Cool The Engine and Remove Air Filter Cover. The EGO LM2142SP measures 61.61 x 22.92 x 46.46 inches and has a total weight of approximately 89.8 lbs. Welcome to the EGO Community Talk with other EGO owners, find answers, and share your tips. Yes but I found 2 local dealers willing to service Stihl, so I will get support after the warranty expires. Departments Accessories LM2130 Ego Power+ 21 Inch Select Cut Lawn Mower , See Also: Accessories Preview / Show details, I have reached out repeatedly to their customer service number (1-855-346-5656) but have not received a call back from customer service. Find Local Service Center Send your BA5600T battery to us and let us make it work as well as new. you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. 866-206-2707 Quality gas equipment is designed to be easily repaired. (866) 950-3835 EGO .Header Navigation. Find Local Service Center For the second time, an EGO CS1600E chainsaw has failed within a year of purchase, despite fully charged battery. POWER+ Select Cut XP with Speed IQ 56-volt 21-in Self-propelled Cordless Lawn Mower 12 Ah (Battery Included) Model # LM2167SP. Find My Store. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you.

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