Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. The scheme was introduced very quickly, leaving councils little time to prepare. Email: croyctax@croydon.gov.uk. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Get in touch with us online, by phone or in person. You have rejected additional cookies. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. Croydon is divided into 28 wards, electing 70 councillors. Vehicle Registration Number: * Please enter without space (eg. You misappropriated the funds for something else by accident Fastest way to get help is online. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. Check with your provider first before proceeding. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Revised, or reduced? Ah that is unless you Are IT illiterate Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. This includes those who receive Council Tax support., Hi Dear Sir or madam. Read about our approach to external linking. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Show If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Well send you a link to a feedback form. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. The council press office has failed to issue any press release to Inside Croydon on this important matter. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. We have received an email to say that our application for the 150 Energy Rebate has been granted. We are committed to making our website accessible to all visitors. You should never give out your bank details by phone or by text. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. The council reckons even its online form should take around 10 minutes to complete. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. What's the least amount of exercise we can get away with? No surprise its them idiots Capita running the show. Sometimes we may call or text you. Other ways to contact us. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. NEW Help improve this site by Follow BBC London on Facebook, Twitter and Instagram. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. If you wish to simply change the date of your Direct Debit, contact us. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. I also tried to set up an account with grantapproval.uk. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. The council usually does all in its powers to avoid logging missed bin collections. For queries . For example, Croydon Council has been given permission to hike council tax bills by 15%. and how to view your payment schedules online. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Show Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. This may take two months for those that pay less than 150 but the credit will show as that months entry. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. As part of our user authentication, you will receive a verification code via email, which you must enter. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Proud to be Croydon - diverse and ambitious. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Telephone: 020 8726 7000. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Start a new calculation/claim. Council Tax, get money off your bill The Penn report 2023 . In the event of an emergency, the 020 8604 7124 hotline remains available. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. 4. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. The BBC is not responsible for the content of external sites. Because nobody cares. This includes those who receive Council Tax support. | We provide a large number of services for local people, businesses . CR12345678). I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. The application is in two parts. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP Births, deaths, marriages and citizenship, comment or object to a planning application. or post a comment below. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Read about our approach to external linking. It will take only 2 minutes to fill in. Of course it does not. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Dont include personal or financial information like your National Insurance number or credit card details. Croydon residents are reminded to be aware of council tax rebate scams. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Contact us. Please i need help. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Thank. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. Find out about Council Tax, how much it is, and how the money is spent. You could make it easier for the council to contact you by completing an application for an online account. pic.twitter.com/5PFiLmGWCv. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. Some banks and building societiesmay not accept Direct Debit instructions. 0.1 England and Wales. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Croydon Council Tax team Council Tax team, Croydon Council The council will never call you and ask you to give them your bank details over the phone or by text. 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By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. It is a London borough council, one of 32 in the United Kingdom capital of London. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Following the Council meeting on Wednesday night I have received a . We use some essential cookies to make this website work. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". giving feedback Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Call us Lines are open Monday to Friday 9am to 4pm. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Are unable to get over those pesky Rachmanistic behaviours Council Tax team. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Message us Use our form to send us a message about our services. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Thank you for contacting the Council Tax Department. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Your progress has been saved. You can change your cookie settings at any time. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Croyctax@croydon.gov.uk. 8. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Your message wasnt delivered. : the councils website today. Based in Croydon and edited by Steven Downes. If you are contacted in this way, it is going to be a scam. United Kingdom, NEW Help improve this site by Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. Anyone any ideas please? So there cant be a shortage of money. How frustrating. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. You will need your council tax account reference number for the bill you want to pay, if you know it. 3) SlothMove populates your council tax providers. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. The council can take action to. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. We will continue to take Debit Debits until you tell us otherwise. For queries about your Council Tax or business rates bills contact your local council. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. Councillor Mark Watson, cabinet member for communities, safety and justice. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) The deadline for all payments to be made is August 31. Croydon Council Tax team. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Contact us Get in touch with us online, by phone or in person. How to do a rebate of any kind by a method that will not cost too much administratively? But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. We are committed to making our website accessible to all visitors. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Please take part in our quick survey (it wont take you 10min, like the councils form!) 08 February 2023. Under current rules, town halls can only . Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Try contact-the-council@croydon.gov.uk email address. We also use cookies set by other sites to help us deliver content from their services. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. You can get information on their website. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. This will update your details. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Viridor burned it as excess plastic not for landfill. Based in Croydon and edited by Steven Downes. Find out about your responsibilities relating to council tax as a landlord. 7. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections.

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