Claim it and get a lot of features. Since joining Safelite in 2010, Brett Wanner has been a significant contributor in numerous client-centered roles, starting as a Client Specialist and rising quickly to National Account Coordinator, Account Manager, National Account Manager, and Strategic Account Manager before his promotion in 2022 as AVP, National Accounts. - Technician broke my windshield wiper and didn't tell me. Safelite Group headquarter office and corporate office address is located in 7400 Safelite Way I told him it wasn't there before and that I've been hand cleaning my windshield to avoid made an appt. Is this your business? So now im out 2 days of work and still have no windshield. Contact Number: I need help with: Your Message: Allied Pacific IPA. Our eyesight system will now spontaneously shut off within a few minutes of driving. Safelite Group was founded in United States. (909) 890-9693, 5095 Murphy Canyon Road, Suite 330 18575 & 18605 E. Gale Ave. City Of Industry, CA 91748. Zippia gives an in-depth look into the details of Safelite AutoGlass, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Safelite AutoGlass. (*Three time zones during Daylight Saving Time). The Safelight Auto Glass company in Modesto CA have not been able to replace our windshield. This review was chosen algorithmically as the most valued customer feedback. Total fail by Safelite. Best regards, safelite should have higher standards for the people they hire. Check out our FAQs or complete the form below to send us a message. Tech got urethane on interior side trim and headliner. During the multiple attempts of replacement they have damaged the window trim, as well as the rearview mirror mount. When he asked for my name I asked why and he said it was for his manager. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Member Service Center. Safelite Group is Automotive in United States that focus on replacement services business. [protected]@yahoo.com. Sam moved our car in the morning to make it more convenient for technician. Share your photos and videos with others to prove the truth of your words. Above is snippet of Google Trends for "replacement services" term, if you have problem loading the snippet, please visit here: Google Trend. We're sorry, but due to COVID-19, some shops are temporarily closed. 204 Recently, a crack appeared at the center of my windshield and it has spidered to the span the entire length horizontally. My husband scheduled a mobile service to replace a Windshield and the mobile appt was scheduled for 01/03/23 between 0800 and 1700. This website uses cookies to improve your experience while you navigate through the website. Safelite AutoGlass is headquartered in Columbus, OH and has 18 office and retail locations located throughout the US.See if Safelite AutoGlass is hiring near you. They accepted my payment and set appointment for install. Get Directions Schedule in three easy steps: Tell us about your vehicle and damage and we'll find the right part for your service. Seattle Website Design by Jordan Crown Design. I made a warranty appointment and the Safelite representative told me this was not under warranty because the crack was caused my outside damage. (323) 260-4703, 2141 W. Orangewood Avenue If you have questions or any concerns regarding the service you have received from us, please call us at 1.866.336.2077. The technician assigned (Julio) came out to replace it. It has been almost a year now. I replaced my windshield on my 2010 Toyota Yaris one year ago exactly. We invite you to view the pages with related information. * We use standard office opening hours in near Safelite Group's location as default value for unknown and outdated data. Client login; Request information. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. In 2023, Safelite Group is currently focus on replacement services sector. Departments: Marketing, IT, Engineering, Other, Accounting, Finance, Customer Service, Art/Design, Warehouse, Plant/Manufacturing, Supply Chain, Administrative, Non Profit/Government, Facilities, Sales, Retail, Human Resources, Business Development, Legal, Healthcare, Hospitality/Service, Education, Real Estate, Construction, Departments: Retail, IT, Facilities, Customer Service, Education, Other, Departments: Warehouse, IT, Customer Service, Other, Non Profit/Government, Sales, Retail, Construction, Departments: Customer Service, IT, Facilities, Retail, Departments: Facilities, Customer Service, IT, Retail, Departments: Facilities, IT, Warehouse, Non Profit/Government, Customer Service, Other, Retail, Departments: Facilities, IT, Customer Service, Retail, Departments: Warehouse, Facilities, Customer Service, IT, Departments: IT, Customer Service, Facilities, Warehouse, Departments: Warehouse, Facilities, IT, Customer Service, Retail, Other, Plant/Manufacturing, Engineering, Departments: Facilities, Customer Service, Administrative, Departments: Facilities, Warehouse, IT, Customer Service, Departments: Facilities, Retail, IT, Customer Service, Other, Warehouse, Departments: Facilities, Warehouse, IT, Customer Service, Retail. Please complete the following information request and a member of our team will contact you within one business day. Desired outcome: Discuss the issues you have had with Safelite AutoGlass and work with their customer service team to find a resolution. It is mandatory to procure user consent prior to running these cookies on your website. When you need to contact us regarding your auto glass or receiving a quote, we help you get a quick answer. The safelite representative that we are referring to is Danielle Liskowitz from the Oconomowoc/waukesha WISCONSIN area safelite. Use this comments board to leave complaints and reviews about Safelite AutoGlass. Clearly the glass was of low grade quality for it to have cracked this quickly. Although we work a hybrid schedule, KOA is committed to taking extra measures to support you and your organization. Safelite Solutions. [A default letter is provided here which indicates your acceptance of the business's response. How To Contact Microtel Corporate Office Headquarters Microtel Inn and Suites by Wyndham Wyndham Hotel Group 22 Sylvan Way Parsippany, New Jersey, NJ 07054 USA Mailing Address: P.O. I honestly cannot believe how unprofessional and incompetent this company is. Today assistant manager Luis Guzman could not change my windshield because Bryan did not prepare the appropriate documentation. Your Former Customer, My wife and I own a 2005 Honda Accord, we had the front windshield replaced in Dunedin Florida, our last name Is sporleder , car Vin number 1HGCM56465A181858. Follow the links below to find your answer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. fix your process so that you deliver the service your website states and train your personnel. Our leadership team brings not only expertise, but also commitment, dedication, and trust to our staff and to you our customers. These cookies will be stored in your browser only with your consent. The best thing is that you are not the only show in town. DO NOT CALL SAFELITE! They are issuing a fecund but they should come do the service at my location! This complaint was posted by a verified customer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I'm so DISAPPOINTED in my visit to Safelite today. We find this behavior for anyone in a customer service position completely inappropriate. Address: 7400 Safelite Way Columbus, OH 43235 USA Linkedin; Assign Contact to a List. Search. 2141 W. Orangewood Avenue Orange, CA 92868 Get Directions (714 . Very disatisfied not a customer. They schedule my replacement for the following Monday at my house, because its my only transportation and I told them this on Friday during inspection. -Shane Sporleder, Desired outcome: They are issuing a fecund but they should come do the service at my location! Follow the links below to find all the information you are interested in. He said he wanted to show me before he started because that's the area he "works at." . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We also use third-party cookies that help us analyze and understand how you use this website. Request information. Make another appointment, take day off from work and got to the Mt Kisco safelite to get the windshield replaced. Safelite was supposed to replace the windshield. My windshield couldnt be changed because Bryan, the assistant manager did not get the appropriate approvals to change my windshield. Monterey Park, CA 91754 I had one crack less than six inches. Its not right that Id have to pay for this I was told my chip was easily fixed and it would be covered by insurance not I have a cracked windshield and my truck is full of sawdust, Desired outcome: We dropped the car off at 7:30 this morning. Founded in 1947. . Desired outcome: I would like a apology and explanation on why I did not receive a call from the manager of that location. Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelitesolutions.com Employees (this site): Modelled Employees (all sites): Modelled Revenue: Modelled Year Started: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Box 73909 Cedar Rapids, IA 52407-3909 Desired outcome: Guess what, wrong glass again. The work order # [protected] and the techs name Antonio. LOS ANGELES | CORPORATE office. Safelite AutoGlass has 18 locations in the United States, with 1 corporate office and 17 retail locations. Is this your company? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. (619) 683-2933, 300 Corporate Pointe, Suite 470 1-800-638-8958. Contact Us How can we help you? Safelites technician said " I didn't replace the new stripping above the windshield because we don't have it, but it will be ok" , I personally dropped it off in Dunedin , Florida, or Palm Harbor depending on your software. To find the store nearest you and make an appointment In august of this year, I sustained damage to my windshield (Mercedes G 550 Wagon) requiring replacement from the Safelite dealer on Plank Road, Fredericksburg Virginia. The tech said that someone would contact me to take care of the problem. They show up Monday to replace it, bust my old one out, find surface rust and said they would NOT replace until the rust got fixed. Orange, CA 92868 If you do not wish to enable cookies, do not click on this message. Click here to get notifications about new complaints of Safelite AutoGlass. Safelite AutoGlass reviews first appeared on Complaints Board on Jun 3, 2008. The data displayed is available through open government websites and public online directory. I drive a 1993 Toyota truck. Will have to order and make a 3rd appointment. The latest review Chip repair was posted on Feb 27, 2023. Assigned to Linebaugh store in Tampa with an appointment on 10/27/2022 onsite at his apartment. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Safelite AutoGlass, Connect with Safelite AutoGlass via Facebook at, Like, share & subscribe to Safelite AutoGlass on YouTube at, See Safelite AutoGlass's portfolio on LinkedIn at. Important things to know: I carved time out of my workday, drove to the Safelite location and was told that they only repair cracks like that up north. United States, Providerautomotive glassa providervehicle glass repairreplacementcalibrationinsuranceclaim management serviceits teamskilled warehouse workertechnicianspecialist. Desired outcome: And clean the damn glass up out of the driveway that wasnt there before you vandalized me and my truck! If you wish, you may update it before sending it . This will surely increase the credibility of your complaint. Services; Our approach; . I have an appointment at 2 PM today, 11/26/22 to change the broken front windshield. menu. Terms of Use / Your privacy choices / Site Map / This is said in some of the titles and you can see it on her face. 1668 S. Garfield Ave, 2nd Fl, Alhambra, CA 91801. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Submit a complaint and get your issue resolved. from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. The receptionist was not professional. Get Directions Safelite arrived shortly after noon. Inappropriate customer service representative behavior found by our 12yo child. Fix my truck to the condition it was in before you destroyed it! As an industry leader, Safelite Solutions provides comprehensive end-to-end claim management solutions for more than 200 insurance and fleet clients. Concerned customer. My name: Shahram Nafisi Click here to get notifications about new complaints of Safelite AutoGlass. This will be going on Multimedia and a copy to my CEO and our Fleet Manager. Trust me, it is beyond their capability. Looking for information about SAFELITE CORPORATE OFFICE CONTACT NUMBER? Why in the hell did they not advice me of this during inspection? Get Directions This is the MT Kisco Safelite in NY. We find this behavior for anyone in a customer service position completely inappropriate. Safelite Group is Automotive business from United States that founded in 1947 (76 years old in 2023), Safelite Group business is focusing on Replacement Services. Contact Us. Do what safelite should have done properly the first time. We have never had a system outage preventing customers from contacting us. I just want my windshield replaced, Although we have now taken away our child's smart devices for using inappropriate sites, Our disgusts still remain. If I do not get contacted either via email, [protected]@gmail.com, and or phone [protected] my next move will involve the BBB. Call (877) 419 3521 For all other questions: Text 800-800-2727 Postal addresses Safelite Group, Inc. Corporate Office: 7400 Safelite Way Columbus, OH 43235 Schrock Contact Center: 2231 Schrock Road Columbus, OH 43229 Chandler Contact Center: 2080 West Chandler Blvd. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. (*Three time zones during Daylight Saving Time) Redundant & uninterrupted This is very inconvenience because my vehicle is a work vehicle. We currently have more than 13,000 associates and 7,300 MobileGlassShops and facilities across the country. We have a Subaru Forrester. The Safelite AutoGlass management team includes Renee Cacchillo (President and CEO), John Stacy (Executive Vice President, Chief Supply Chain Officer), and Julie Morey (Vice President Talent) . The windshield cracked inside his van. San Diego, CA 92123 You also have the option to opt-out of these cookies. * indicates a required field Select a Topic Select a Kemper Brand or Line of Coverage Name Phone Number Email Enter your question, request, or comment SEND Covered it with plastic and left me stranded, with no way to get anywhere! I am extremely upset and willing to take this much further. 3205 Sw 22nd St, Pembroke Park, FL 33023. Sam unlocked our car using iPhone app Sir's, Safelite AutoGlass Headquarters and Locations - Learn more about Safelite AutoGlass's locations by map by and/or jobs. Related Company Locations. from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. Reimburse for headliner and labor, technician came to my house, broke 2 pieces of rubber trim-One on each side of windshield-NEVER MENTIONED THAT HE BROKE THEM. I needed to have my windshield replaced and that the quote I had from Safelite in my email was not valid.

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