[Datasciencecentral] BigDataFr recommends: The Role of AI in Assisting Customer Experience

customer experience

BigDataFr recommends: The Role of AI in Assisting Customer Experience

[…] From being the plots of sci-fi thrillers to being seen as threats by the working populace, Artificial Intelligence (AI) has during the last few years jumped into the headlines as it has become a part of reality.

People are confused – AI is either considered to be a giant leap towards modernization or a leap towards massive levels of unemployment. It can turn out to be a sign of prosperity for many, thought of as a loyal servant, or it can turn the tide and become the master. The future of AI and what it transpires into, lies in the hands of those controlling the characteristics that bind this innovation.

With AI, the horizons have greatly broadened. We can now imagine and think of ideas which might have made you a laughing stock a few years ago. […]

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By Ronald van Loon
Source: datasciencecentral.com

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