BigDataFr recommends: Automation at scale is driving transformative change across insurance

[…] While the promise of automation has been around for years, the pace and the extent of its adoption in the workplace has significantly picked up over the past 12 months. For an industry that barely earns its cost of equity, automation at scale represents a massive competitive advantage for businesses that can get it right. (See our recently published article on the benefits of automation at scale.)

McKinsey recently moderated a panel discussion on automation at scale in insurance. The panel consisted of Alex Bentley (director of Corporate Development, Blue Prism), Edwin Van Bommel (chief cognitive officer, IPsoft), Eric Musser (managing director, Robotics and Workforce Intelligence, Pega) and Max Yankelevich (CEO and chief architect, WorkFusion). […]

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By Brandy Smith
Source: mckinsey.com